A project should not feel abandoned after handover. This page explains how homeowners can raise support requests and what information helps resolve them faster.
After completion, homeowners can review the finished work and share snag points or pending concerns with the team.
For faster resolution, send the issue location, room details, project date, and clear photos or short videos on WhatsApp.
The support process depends on the issue type, location, site access, and whether the item falls within written project coverage.
Service discussions should mention the original scope, item affected, and preferred visit timing wherever relevant.
Call or message us with your name, phone number, and project address.
Share a short description of the issue and attach photos or a short video.
Keep the original quotation, invoice, or handover details available for quick reference.
For the fastest response, use WhatsApp and include your project address and issue photos in the first message.